Welcome to EvenKeelAccess's online ordering and information portal. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or place orders through our website at evenkeelaccess.xyz (the “Site”). We are a pizzeria dedicated to delivering fresh, delicious meals while respecting your privacy and complying with applicable data protection laws. Last updated: January 15, 2025.
Information We Collect
We may collect several categories of information to provide and improve our services:
- Contact details you provide, such as name, phone number +44 20 7946 0958, delivery address, and notes related to your order.
- Account data if you create an account, including credentials and order history.
- Payment information processed by our payment partners. We do not store complete payment card data on our servers.
- Device and usage data such as IP address, browser type, time and date of visits, pages viewed, and actions taken on the Site.
- Location data when you authorize us to access to provide location-based services and delivery.
How We Collect Information
We collect information through:
- Direct interactions, such as when you place an order, create an account, or contact us.
- Automatic data collection via cookies and similar technologies to analyze trends, remember preferences, and improve user experience.
- Third-party services for payment processing and fraud prevention, which may provide us with information necessary to complete transactions.
How We Use Your Information
We use your data to:
- Process and deliver orders, confirm purchases, and communicate about status and updates.
- Personalize your experience, including menu recommendations and promotions based on past orders.
- Communicate important notices, safety information, and occasional marketing messages with your consent.
- Protect against fraud and illegal activities and enforce our policies.
- Improve our Site, services, and customer support by analyzing usage patterns and feedback.
Sharing Your Information
We may share your information with:
- Servicers involved in order fulfillment, such as payment processors, delivery partners, and marketing platforms, under strict confidentiality obligations.
- Our affiliates or business partners when necessary for operation and improvement of services.
- When required by law, or when we believe it is necessary to protect our rights, property, or safety, or the safety of customers or others.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember login status, cart contents, and preferences
- Analyze site usage and performance to improve service quality
- Display relevant offers and promotions
You can manage cookies in your browser settings. Some functionalities may not work properly if cookies are disabled.
Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. We may keep anonymized or aggregated data for analytics and business insights.
Your Rights
Depending on applicable laws, you may have rights including access to your data, correction of inaccuracies, deletion (subject to business needs), and restriction of processing. You may also withdraw consent where applicable.
Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from children. If you become aware that a child has provided data, please contact us so we can delete it.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure; we cannot guarantee absolute security.
International Data Transfers
If you are located outside United Kingdom, your data may be transferred to and stored in United Kingdom or other jurisdictions. We will take appropriate measures to protect your data in accordance with this Policy and legal requirements.
Links to External Websites
Our Site may contain links to other sites. We are not responsible for their privacy practices. We encourage you to review privacy policies of any linked sites.
Children's Privacy
We do not knowingly collect personal data from minors. If you believe a child has provided information to us, please contact us so we can remove it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on the Site and update the “Last updated” date above. If changes are material, we may provide additional notice or seek consent as required by law.
Contact Us
If you have questions or concerns about our privacy practices or would like to exercise your rights, contact us at +44 20 7946 0958 or via the contact page at evenkeelaccess.xyz. Please include your name, contact details, and a brief description of your request.
Delivery address used for order fulfillment is stored to ensure accurate and timely service in London, WC2N 5DU, United Kingdom at 24 Pizza Lane. We handle your information with care to maintain the quality of our service and your privacy preferences.